Mobile checkout for nonprofit events

Let Guests Complete Fundraising Event Checkout from Their Phones

With PayBee mobile checkout, your guests can review and pay for auction purchases, pledges, tickets, donations, and event balances from the comfort of their phones.

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Let guests skip the checkout line

Show purchases and balances clearly

Give volunteers secure ways to help

See how this feature can simplify your next fundraiser.

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How Does Mobile Checkout Work with PayBee?

Step One: Locate your event in the mobile app. You can navigate to your event from the main dashboard in the PayBee app and then select it from there. Step Two: Find the guest who needs to make a payment. You can go to ‘Donor Lookup’ under your event and search for them using their name or email address. All you need to do is start typing their name or email and then select the correct guest from the list that appears. If the guest isn’t listed, you can create a new one using ‘Create New Donor’. If it is a paddle bid event, you can also search for guests using their paddle number if you know it. Step Three: Confirm items and payment details. Ensure that all of the items in the basket are correct and that the guest is happy with their purchase. Once this has been confirmed, you can take payment from them. This step is essential because incorrect payment amounts and details can lead to disputes later. Step Four: Process and accept the payment. At this point, you can process the payment by completing the transaction and helping the guest through the mobile checkout process. Once it has been approved, they will receive a tax receipt if the transaction is eligible for one, and the payment will be available for you to view in the ‘Reports’ section.

Locate your event in the mobile app

You can navigate to your event from the main dashboard in the PayBee app and then select it from there.

Find the guest who needs to make a payment

Go to ‘Donor Lookup’ under your event and search for them using their name, email address, or paddle number.

Confirm items and process the payment

Ensure that all of the items in the basket are correct, take payment, and complete the transaction through mobile checkout.

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A clearer, faster way to close out every guest

Help guests review their activity, complete purchases, and leave the event without waiting in a checkout line.

Bring these capabilities together in one connected platform.

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Which Purchases and Balances Appear?

Guests will be able to see the items they have won during auctions, their ticket purchases, any pledges or donations they have made, and raffle tickets. If they have made any add-on purchases, these will also be visible to them on the mobile checkout screen. This gives them a clear overview of everything they have purchased during each event.

How Does a Guest Open Mobile Checkout?

Nonprofit self-checkout is easy for guests because all they need to do is scan the QR code on their assigned paddle or tag for the evening. This will open their cart so that they can see what is waiting to be bought and the items they have won. Through this, they will also be able to complete their purchases.

Can Staff Assist or Complete Checkout?

Your staff will be able to help guests with the checkout process and complete it themselves using the PayBee app. They can use things like Tap to Pay to take payments quickly or enter the card details manually if needed through their mobile device. It’s easy for them to pull up the correct cart for the guest in question so that they can assist them properly.

Where Do Completed Payments Appear in Reports?

When the event is over, all you need to do is head to the ‘Reports’ section of your PayBee dashboard, and you will be able to see all of the transactions from your current event and past events. This includes any successful mobile fundraising payments that have gone through.

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Guest-management capabilities at a glance

Capability	How PayBee helps

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TITLE|Let Guests Complete Fundraising Event Checkout from Their Phones INTRO|Using mobile checkout for nonprofit events is a brilliant way to help guests pay without the hassle of standing in line. PHASE|Locate the event|Navigate to your event from the main dashboard in the PayBee app and select it. PHASE|Find the guest|Use Donor Lookup to search by name, email address, or paddle number. PHASE|Confirm and pay|Review the basket, confirm payment details, and complete the transaction. SECTION|Guest experience|Which purchases and balances appear?|Guests can see auction items, tickets, pledges, donations, raffle tickets, add-on purchases, and the remaining balance due. SECTION|Self-checkout|Open checkout with a QR code|Scan the QR code on an assigned paddle or tag to open the cart and complete purchases. SECTION|Team support|Staff can assist or complete checkout|Authorized staff can help guests, use Tap to Pay, or enter card details manually through a mobile device. SECTION|Payment status|Failed payments remain visible|No funds are taken after a failed payment, and items remain in the cart while the payment is pending. SECTION|Reporting|Find every completed payment|Review successful and pending transactions, unsettled donations, transfers, and donor activity in Reports. PROOF|Faster|Skip the checkout line PROOF|Connected|Purchases and balances in one cart PROOF|Flexible|Guest self-checkout or staff assistance TABLE|Auction purchases|Show items a guest has won and the balance due. TABLE|Tickets, pledges, and donations|Bring supported event activity into the same checkout. TABLE|Add-on purchases|Include raffle tickets and other purchases made during the event. TABLE|Staff access|Control assistance and checkout permissions for volunteers and staff. TABLE|Payment status|Keep failed payments pending without removing items from the cart. TABLE|Reporting|Review transactions, donors, unsettled donations, transfers, and exports. BENEFIT|Let guests skip the checkout line|Using mobile checkout for nonprofit events is a brilliant way to help guests pay without the hassle of standing in line. With the help of PayBee mobile checkout, eligible guests are able to review and pay for any of their supported donations at the click of a button so that they can enjoy the event without wasting time in a queue. BENEFIT|Show purchases and balances clearly|Guests will be able to see the items they have won during auctions, their ticket purchases, any pledges or donations they have made, and raffle tickets. If they have made any add-on purchases, these will also be visible to them on the mobile checkout screen. BENEFIT|Give volunteers secure ways to help|Your staff will be able to help guests with the checkout process and complete it themselves using the PayBee app. They can use things like Tap to Pay to take payments quickly or enter the card details manually if needed through their mobile device. MOTION_HEADING|See an event balance become a completed mobile payment MOTION_SUBHEAD|Watch a guest review auction, pledge, and raffle purchases, then pay the full balance from their phone. MOTION_SCENE|checkout|From event purchases to one mobile receipt|A $725 balance covering auction, pledge, and raffle activity is paid securely and marked complete across PayBee.

Make Mobile Checkout Simple with PayBee

At PayBee, we have nonprofits at the centre of everything we do. We want to make the experience easier for you, which is why our mobile checkout is simple to use and access for guests and volunteers alike. The most important thing for you is focusing on running an incredible event, and we’re just here to ensure the rest goes as smoothly as possible.

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Questions, answered

Frequently Asked Questions About Mobile Checkout

Can an Add-on Donation be Included?

Yes, you can include an add-on donation with mobile checkout. The way the checkout system works is that they will be asked at the end if they want to make an additional donation, which you can set up yourself in your event settings. Guests will be given the option to skip this stage or move forward with a custom donation amount.

Is There an Option for Donors to Cover Fees?

When donors go to check out and complete their transactions, they will have the option to cover fees. This is entirely voluntary and is not forced on them or used to pressure them in any way. It simply reminds them that the nonprofit will make more money by covering platform and processing fees in addition to the donation they are about to make.

Does Mobile Checkout Show Connected Balances?

Absolutely, PayBee mobile checkout shows connected balances within the app. This includes previous transactions they made during the current event and past events. No further payment information will be made available to you as a nonprofit outside of a transaction being approved or denied, which ensures security and privacy for your guests.

Can Guests Use a Saved Card?

Guests can save a card with PayBee before the event and use it during mobile checkout to make the process even faster. This also means that these guests are less likely to need volunteer assistance and will typically be able to complete checkout themselves. You can even charge saved cards in bulk at the end of the night to streamline the checkout process further.

Do Automatic Receipts Work with Mobile Checkout?

Yes, automatic receipts still work with mobile checkout. As long as you have them activated and it is an event that is eligible for tax receipts, guests will receive them in their inbox shortly after their purchase has been approved. You can customise the receipts in your event settings to include a short thank-you and any other appropriate information.

What Happens When a Payment Fails?

When payments fail, there will be an alert on the screen to let the guest know that their transaction didn’t go through. No funds will be taken, and the items will remain in their cart until they are able to rectify the issue. It will remain as a pending payment until it clears.

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