Donations for Websites: Accepting Donations on Your Nonprofit Donation Website
Donations for Websites: Accepting Donations on Your Nonprofit Donation Website
Did you know that 63% of donors prefer to give online with a credit or debit card making all other forms of giving to charitable organizations miniscule in comparison. That means if you still don’t have an online presence or aren’t taking advantage of an online platform in order to accept donations for your charity or foundation, you’re loosing more than half of all the financial support you could otherwise be getting. And in today’s competitive non-profit sector, that’s enough to put any charitable cause at a major disadvantage.
Luckily with the rise of all the platforms and payment integrations offered to charities around the world, creating a way to accept donations online has never been easier. From capturing donations on your own charity website, to using specialized nonprofit platforms like PayBee and others, you have more options than ever to start taking advantage of the global giving opportunities that are just waiting for your organization.
By taking advantage of the preferences of a tech-savvy generation, you’re basically providing your cause with a steady stream of funding while also opening up new avenues for engaging with a global donor base. And tapping into the expansive potential of digital fundraising isn’t as technical or difficult as it may seem, just follow our outline below and you’ll be able to start accepting donations online from anywhere in the world with a simple internet connection.
Self Hosted Website vs Specialized Nonprofit Platforms for Fundraising Pages
A major dilemma many people starting a nonprofit have is whether to create their own website using a CMS like WordPress, or to pay for a specialized nonprofit online platform in order to accept donations. The truth is, although neither option is free, you should be doing both!
Any charity should always have their own website. It doesn’t need to be an amazing site, nor have all that much information on it, but it should demonstrate that you are a real organization, what your mission and goals are, and who is behind the organization and why it exists in the first place.
Important Tip: When registering you own domain name for your charity, always be sure to use the .org extension and not a .com, as one of the reasons the .org extension was created was specifically for charities and foundations.
You can always decide later if you want to start a blog or start creating an email list for marketing, Your website mostly exists so that people can easily find your charity and any pertinent information they need about it. Furthermore there are compliance issues when starting and maintaining a nonprofit like releasing your financials each year, and having a website makes publishing your financial statements publicly in order to stay compliant much easier.
There are a few drawbacks when it comes to solely relying on a website and not using other software to help run your business. You can still set up your site to take donations, and we’ll be showing you how later step by step. But a website can only do so much.
This is why we recommend using both a self hosted website for compliance and information, and using a software solution like PayBee to make collecting and managing donations (on your own site or ours) much easier. In addition, these types of online platform solutions do so much more than any stand alone website could, and sometimes even for free. For example, when using PayBee as your solution, you’ll not only be able to accept donations instantly, but also be able to track all sorts of data points to improve your fundraising campaigns, track your donors, instantly send them a thank you letter and receipt, and so much more. And that’s just an introduction on what we can do with donor management.
Then there are all sorts of live events that can be watched online globally, staff and volunteer management, automated follow ups and emails, pretty much anything you could ever wish for when it comes to running and growing your nonprofit organization. And since we give you a unique URL on our platform as well, you’re able to share both your website’s donation link and ours so you can have multiple ways to collect donations from anywhere in the world with an internet connection. (We even include offline donation gathering processes too!)
Designing Your Donation Page to Engage Donors
Designing your donation page isn’t all that complicated, but there are a few key points to keep in mind in order to maximize the effectiveness of your page. A few things to always consider is how clean your page is, how easy it is to navigate, and if the page stays consistent with the rest of your organization's branding and feel. Then of course your donation options, position of your buttons and the overall simplicity of the donation process are all factors that can be tracked and enhanced so you’re able to keep refining your page for the biggest amount of contributions.
Understanding Donor Motivations: Donors are often motivated by a personal connection to the cause, transparency about how their contributions will be used, and the ease of the donation process. By understand these details, we’re better able to create a page that speaks directly to the donor by perhaps including a few testimonials on the page demonstrating how their circumstances were positively changed due to your charity's work, and a big easy to see donate button that allows them to make their contribution from any device connected to the internet.
Essential Elements of a Donation Page: The first thing your page must do is to follow the branding and over all feel of your website design and branding. You don’t want your potential donor to arrive on your donation form or campaign page and have them feel like it doesn’t belong to your company because it doesn't fit your overall web design. Your charity's overall brand in terms of colors, logos, and messaging should all be seamless with the rest of your site. Even your donate buttons should follow the same feel as your branding, yet stand out and be eye catching so there’s no mistake what action you’d like your supporters to perform. The call-to-action should be strong and clear, using action-oriented language like "Give Now" or "Support Us." You can go a step further by offering donation amounts for each button thus simplifying the decision-making process for your donors. You should also offer a recurring donation button that makes it easy for people to give without needing to think about it each month, and allowing your charity to raise the funding it needs on autopilot.
Streamlining the Donation Process: Complication means donor frustration and less donations. Make things as simple as possible by refraining to use too many forms or fields, or trying to collect too much information on your donor that could put them off and see donating to you as a form of work or annoyance. Things need to be laid out nicely with enough white space as not to seem overcrowded. And you should provide as many payment options as possible, from PayPal, Stripe and other merchants to offering regular credit card type services. You could even include cryptocurrencies as a form of payment. The more options someone has to pay in a way that makes them feel comfortable and secure, the more they’ll be willing to give.
Building Trust with Security Features: One thing everyone worries about today is how their information is going to be used. Especially major donors that are well to do and influential people that often care a great deal about their privacy. Having an SSL certificate is a must and clearly stating your privacy policies and including certification logos and trust seals can help users feel more confident with sharing their personal and financial information.
Remember, your page should always be looked at for improvement. By analyzing your traffic against the amount of donations you’re receiving you should be able to see if your page is effective or still needs to be tweaked. A/B split testing is also a great way to fine tune your donation process. By creating different size buttons, different colors and calls to actions, you can further test how well each variation does to optimize the page as much as possible.
Integrating Payment Systems
Integrating efficient and trustworthy payment systems on your nonprofit website is essential to streamline the donation process and ensure donor convenience and security. Here are some popular payment systems, along with reasons why they might be particularly suitable for nonprofits:
- PayPal: Pretty much everyone today is familiar with PayPal, and they have decent processing options for nonprofits collecting donations too. PayPal also offers your charity the ability to accept recurring donations which is a great way to easily establish steady income streams. PayPal also provides donor protection against fraudulent donation websites which can establish even more confidence in your donors.
- Stripe: Stripe is highly customizable payment gateway and integrates easily with many website platforms, making it a good choice for nonprofits that want more control over their donation processes. It also accepts a wide variety of payment methods including credit cards and digital wallets, providing flexibility for donors and they are also nonprofit friendly.
- Square: Known for its simplicity in setup and use, Square can handle both online and offline donations, which is great for events and in-person fundraising as well as online campaigns. The unified system can simplify accounting and donor management for nonprofits.
- Apple Pay & Google Pay: Although these two platforms aren’t as widely used as the ones we’ve mentioned prior, the more options you can make available, the better. Plus the more tech-savvy donor is as comfortable with these payment gateways as any of our other choices.
- Authorize.Net: Authorize.Net is a bit different than other processors in that it only processes credit cards and electronic checks. They are a more professional credit card processor and many of our other options actually use them for their credit card processing. They’re also known for their outstanding security measures, which can be important when it comes to protecting donor information and their transactions.
- Network for Good: Specifically designed for nonprofit use, this platform not only processes donations but also provides tools for donor management and fundraising strategies. It's an all-in-one solution that helps small to medium nonprofits manage their fundraising efforts more effectively and may be a good place to start if you’re starting a nonprofit with limited funds.
While any of these choices on their own can offer your charity a ways to begin accepting donations online, if combined with many different choices the ability of your donors to make a gift in their preferred way increases a lot, making a donation that much more likely which is why we recommend using our platform or other like it that can offer your supporters multiple option to donate.
Marketing Your Donation Form for More Donations
Now that you hopefully have an effective donation page and form, the next step is getting people to actually see it so they can hopefully donate to your cause allowing your charity to make a bigger impact. By integrating solid SEO strategies to garner search traffic, leveraging the plethora of social media platforms, and implementing targeted email marketing campaigns, you can significantly enhance the visibility of your donation page.
Optimizing Your Donation Page with SEO: The first step to ensuring your donation form is seen by potential donors is to optimize it for search engines. This includes using relevant keywords such as "(your charity) donation page" and "(your charity) support" throughout the content of the page. It’s important to include these terms naturally in titles, meta descriptions, and headers to improve your overall search engine rankings and allow your supporters to easily find you online. It can also help to create quality content that answers any donor questions, Additionally, creating quality content that addresses donor questions, explains your mission in more detail, and demonstrates the positive impact your charity is having can all help to bring more search engine traffic to your site while also making more lasting impressions on those that read and engage with it.
Utilizing Social Media to Drive Donations: Social media is probably one of the best traffic sources for nonprofits today. There are many reasons for this, but mostly it’s a great way for nonprofits to share all kinds of media and information. From what you’re charity is working on in a daily basis, to stories and videos of those that have been positively impacted the most. By using platforms like Facebook, Twitter, and Instagram, you can share compelling stories and images that resonate with your audience almost on autopilot. Just don’t forget to add a link to your donation page in all your communications so they can easily visit and make a contribution to your cause.
Engaging Donors Through Email Marketing: Email marketing is still a very powerful way of communicating to your supporters and potential donors. Writing personalized email campaigns that inform your subscribers about where their donations are going and the impact they are making can really help creating a long-term bond and encourage more recurring donations from each subscriber. Segmenting your email list based on past donation behavior and interests can also increase the relevance and effectiveness of your messages. For instance, sending targeted emails to first-time donors with testimonials and success stories can motivate them to hopefully become recurring donors.
Promoting Your Donation Page Effectively: Although the strategies above will most likely have the most immediate impact on the visibility of your page, promoting in other ways like partnering with influencers or brands that share your values can help amplify your message and bring new eyes to your cause. You should also be sure to feature your donation appeal page link prominently on your homepage and throughout your website wherever possible, this makes sure that no matter how visitors find your site, they can easily access the donation form at any time. Another effective strategy is to use rettargeting ads that remind website visitors about your cause and encourage them to make a donation if they haven't already. These ads can be purchased on social media programs as well as search engines and can be highly profitable if you take the time to learn how to use them effectively.
Although it may seem like a lt of work, By combining all of these digital marketing strategies effectively, your nonprofit can not only increase the visibility of your donation form, but also build stronger relationships with your volunteers, supporters and potential donors which over time will help to increased support and funding for your cause. Remember, the key is to communicate in a way that inspires them to help and makes them feel the importance of your cause, showing potential donors exactly how their contributions will make a difference and making it as easy as possible for them to donate.
Leveraging Online Technology for Better Donor Engagement
With all the technical advances available to nonprofits these days, it’s silly not to be taking advantage of them all to make your charity as profitable as possible so you can make a larger positive impact. By utilizing customer relationship management (CRM) systems, embracing analytics, and automating communications, your nonprofit can greatly enhance its donor engagement and commitment.
Customer Relationship Management systems, or CRMs for short allow you to systematically manage your donor relationships much more effectively. These tools let your charity keep detailed records of all of your donor interactions including their preferences and histories, which can be invaluable when creating communications and appeals to specific individuals and audiences. By creating a centralized donor database and management system, CRM systems assist your organization’s staff and volunteers to better communicate with each donor using all of the available information for each person.
Couple all of that information with the use of analytics to understand your donor's behaviors and preferences and you’ll be able to spot trends and patterns in donation data which can uncover what motivates your donors, when they are most likely to give, and what messages resonate best with them. These types of data sets can greatly increase the profitability of any fundraising event since you’ll be more effective at giving your supporters exactly what they are most open to.
This is when automated thank-you messages and personalized communications can really up your fundraising game. Sending an immediate, automated message to thank donors for their contributions not only provides a touch of gratitude but also reinforces their decision to support your cause and helps make them feel like a valuable member of your team. Combining automation with CRM data can push your personalization to a higher level, sending them exactly the types of messages and content they want to receive the most. This can include personalized emails that acknowledge any of their previous contributions, mention specific interests they may have spoken of, or celebrating donor milestones can all help supporters feel valued and more connected to your nonprofit's mission and the positive impact you’re having.
The key to leveraging technology for better donor engagement lies in choosing the right tools that align with their goals and giving capacities. Whether it’s investing in robust CRM software, utilizing data analytics to glean insights, or automating parts of your communication process, each step taken towards integrating today’s technology can significantly enhance how your nonprofit interacts with your donors. This not only improves the efficiency of operations saving time and money, but this all also deepens the impact of each donation, creating a community of engaged and committed supporters.
Wrapping Up
By creating and optimizing your website’s donation pages, utilizing advanced payment systems, and leveraging SEO and social media for traffic to your pages, you create a seamless and secure donation experience for your supporters that speaks trust and value. This not only attracts supporters and actual donors, but it really helps to ensure they feel appreciated and valued.
Add in all the available tools and platforms available today and you’re able to take communicating and engaging to an entirely new level, many time on autopilot. Embracing the digital revolution is not as difficult as it seems as you can see in our article, and the positive effects it can have on your organization’s ability to raise funds, keep supporters enraged with your charity and cause, and it’s automation ability and the time and cost saving that come with it are all aspects that need to be weighed when deciding to include these tools into your daily workflow.
And don’t forget to look at PayBee’s free demo to see how our specialized nonprofit software can make everything about accepting donations both on and offline as efficient and profitable as possible. You can even use our payment button on your own website, while using our comprehensive suite of tools to run your entire nonprofit more efficiently and cost effective. See why more and more charities are choosing us to run their operations by signing up for our free demo today.
FAQ's
How can I determine which donation platform is best suited for my website?
Think about the specific needs of your organization such as types of donations that you want accepted, its ease of use and integration with your site, and the user experience. Compare features and tools, fees and pricing options, and user reviews of top platforms like PayBee, PayPal, and Stripe to find the best fit for your nonprofit.
Are there any specific legal considerations when setting up online donations?
In order to legally accept donations online for any sort of online fundraising, you must be a legal 501(c) entity and follow any state regulations regarding charitable solicitations. Furthermore, protecting your donor data according to PCI standards and being transparent about how those donations are processed and used is a must.
What are the best practices for promoting a donation page on social media?
Use engaging content that tells your nonprofit’s story, utilize social media advertising, regularly update your followers about how donations are used, and include direct links to the donation page in your posts.
How does PayBee compare to other donation platforms like PayPal and Stripe?
PayBee is specifically tailored for nonprofits and assists charities in their daily operations as well as donation collection by offering tools for event management and donor engagement, whereas PayPal and Stripe are more generalized but highly efficient in processing payments with extensive global reach.
How can I automate the process of issuing tax receipts and donor acknowledgments?
You have two choices here, either use an all inclusive online platform like PayBee for online giving, or integrate a third party email software provider like Aweber or Constant Contact into your fundraising website workflow. All of these solutions can automate the issuing of tax receipts and acknowledging donors with a thank you follow up letter.